Careers

Positions currently available at Smart Data Strategies corporate headquarters located in Franklin, TN.

Software Product Manager
GIS Programmer/Analyst
GIS Analyst/Technician
GIS Data Services Specialist
GIS Analyst/Technician
GIS Web Developer
Tier II Technical Support
Senior Project Manager - Transportation
Senior Developer/Programmer - Transportation

Software Product Manager

• Managing the entire product line life cycle from strategic planning to Alpha and Beta testing to the full release to customers.
• Specifying market requirements for current and future products by conducting and collecting market research.
• Coordinate and schedule the entire product development process to assure key deadlines are met.
• Determining the product's features, functionality, and interface design, and ensuring compatibility with other corporate software products.
• Developing and writing product and feature specs.
• Keeping abreast of changes as they occur in the ESRI ArcMap software platform.

• At least 2 years of experience developing in the ESRI ArcGIS environment.
• At least 2 years of experience managing software products.

• Group Medical / Dental / Vision / Life Insurance
• Retirement / 401(k)
• Paid Holidays
• Paid Time Off (vacation and sick days)
• Direct Deposit

GIS Programmer/Analyst

• Analyzes and documents requirements for Geographic Information Systems
• Develops and/or oversees plans for Geographic Information Systems from project inception to conclusion, and/or as directed
• Constructs data models and activity/process models as may be required to define system functions
• Analyzes functional business requirements and design specifications for developing programs
• Develops logical models, block diagrams and logic flow charts
• Translates detailed design into computer software
• Tests, debugs, and refines the computer software to produce the required product
• Prepares required documentation, including both program-level and user-level documentation
• Enhances software to reduce operating time and/or improve efficiency
• Coordinates closely with User Group and IT groups, as needed, to ensure proper development and implementation of program and system specifications
• Develops, in conjunction with functional users, system alternative solutions.
• Provides support for the creation, installation, testing, implementation, and ongoing maintenance of information systems
• Conducts and documents the results of special studies dealing with systems and/or business process issues

• Requires a minimum of 4 years experience
• Demonstrated Geographic Information Systems experience is required
• Demonstrated experience with ESRI products is preferred
• Experience in public and/or sector assignments
• Demonstrated experience in development of complex systems relating to numbers and types of application development projects involved, numbers and types of business functional areas involved, numbers and types of interorganizational/intraorganizational issues to be considered, and numbers and types of information technology components used
• Experience as either a junior team member or a team leader on a major project
• Primary skill/tool set includes:
• ESRI products (Desktop, Server, Developer, and Mobile)
• Microsoft Studio.Net
• Oracle
• Microsoft SQL Server
• VB.NET
• Visual Basic 6.0
• Visual Basic for Applications
• Visual Basic Script
• Python
• ArcXML
• J2EE
• Structured Query Language
• Interpersonal and communication skills
• Written and verbal English language proficiency
• Secondary skill/tool set includes:
• GPS and GPS accuracy standards
• AML
• Avenue
• Crystal Reports
• Segue Functional Testing tools
• ClearCase
• Visual Source Safe
• MS Access
• MS Access Security Model
• ODBC
• Knowledge/experience with other commercial and open source GIS software packages such as PostGIS and PostgreSQL

GIS Analyst/Technician

• Design and coordinate development of integrated GIS databases of spatial data
• Develop analyses and presentation of data, applying knowledge of geographic information systems and map projections
• Review existing and incoming data for quality and documentation; entry of data into database, application of coordinate geometry, keyboard entry of tabular data, manual digitizing of maps, scanning and automatic conversion to vectors, and conversion of other sources of digital data
• Maintains and updates databases using GIS software
• Image rectification/georeferencing and image manipulation
• Develops and maintains links between various databases
• Determine effective presentation of information and select cartographic elements needed
• Create output, such as maps and graphs, using computer and geographic information system software and related equipment, including plotters
• Compile digital data needed to produce maps; convert data as necessary
• Determine methods to analyze spatial relationships, including adjacency, containment, and proximity; display results of analyses using maps, graphs, and tabular data
• Spatial Analysis/mapping/modeling/reporting

• Requires a minimum of 4 years experience
• Demonstrated Geographic Information Systems experience is required
• Demonstrated experience with ESRI products is preferred
• Experience in public and private sector assignments preferred
• Experience in complex application development projects ,multiple types of business functional areas, multiple types of interorganizational/intraorganizational issues to be considered, and multiple types of information technology components used
• Experience as either a junior team member or a team leader on a major project
• Primary skill/tool set includes:
• Spatial analysis techniques in both raster and vector GIS
• Wide variety of data format and data conversion knowledge
• Remote sensing and imagery; field collection
• Knowledge of GPS and GPS accuracy standards
• Paper to digital conversion techniques (scanning and digitizing)
• Conflation and rubbersheeting
• Editing techniques
• QA/QC procedures
• Projections and coordinate systems
• Scripting knowledge for speeding data processing
• Color model knowledge
• Image analysis including re-sampling techniques, geo-registration and rectification
• CAD (Microstation) to GIS conversion
• Image file format knowledge including knowledge of advantages and disadvantages of different formats, particularly when used in paper to digital conversions
• Cartographic standards
• ESRI products (Desktop, Server, Developer, and Mobile)
• Written/verbal communication skills, written and verbal English language proficiency is required
• Secondary skill/tool set includes:
• Knowledge/experience with other commercial and open source GIS software packages such as PostGIS and PostgreSQL

GIS Data Services Specialist

• Design and coordinate development of integrated GIS databases of spatial data
• Analyzes and documents requirements for data development related to public/private sector service delivery for a single or multiple related entities
• Develops and/or oversees data development plans from project inception to conclusion, and/or as directed
• Plans and/or conducts knowledge transfer to agency on data creation techniques, coordination, maintenance, and acquisition
• Shepherd data from acquisition through final deployment
• Constructs data models as may be required to define system
• Develops standards for data development
• Ensures quality standards are met as determined by analysis or client direction
• Coordinates closely with user group and client IT resources as needed, to ensure data development goals are met
• Provides support for creation, loading, testing, implementation, and maintenance of spatial data
• Provide vector and imagery datasets as needed
• Provide FGDC compliant metadata
• Conducts and documents the results of special studies dealing with data creation, coordination, maintenance, and acquisition
• Provides GIS data procurement services including Request for Proposal (RFP) creation, assistance with solicitation, evaluation, and contract negotiation

• Requires a minimum of 4 years experience of developing, large, complex spatial datasets
• Demonstrated Geographic Information Systems experience is required
• Demonstrated experience with ESRI products is preferred
• Experience in public sector assignments preferred
• Primary skill/tool set includes:
• Wide variety of data format and data conversion knowledge
• Remote sensing and imagery; field collection
• Knowledge of GPS and GPS accuracy standards
• Paper to digital conversion techniques (scanning and digitizing)
• Conflation and rubbersheeting
• Editing techniques
• QA/QC procedures
• Projections and coordinate systems
• Scripting knowledge for speeding data processing
• Color model knowledge
• Image analysis including re-sampling techniques, geo-registration and rectification
• CAD to GIS conversion
• Image file format knowledge including knowledge of advantages and disadvantages of different formats, particularly when used in paper to digital conversions
• Database administration and tuning
• ESRI data formats
• Written/verbal communication skills, written and verbal English language proficiency is required
• Secondary skill/tool set includes:
• Knowledge/experience with other commercial and open source GIS software packages such as PostGIS and PostgreSQL

GIS Web Developer

• Well-demonstrated skills in interactive user interface design and visual design
• Geographic Information Systems web site design
• Strong understanding and experience with web technologies
• Analyzes and documents requirements
• Thorough knowledge of visual design principals
• Graphic design and layout, typography, icon development, identity and branding
• Interfaces with the user team to insure all changes are coordinated and integrated and provides regular project status
• Design new and enhance existing web application interfaces
• Collaborate with application developers when necessary for design specifications
• Coordinates closely with user group and other Web Designers, as needed, to ensure proper development and implementation of program and system specifications
• Develops, in conjunction with functional users, system alternative solutions.

• 4 year College diploma or university degree in the field of computer science and/or 5 years equivalent work experience
• Microsoft MCAD certification is preferred but not required
• In-depth knowledge of Web technologies, protocols, and tools including Web Services, AJAX, WC3, Section 508, Service Oriented Archeticture, and ArcServer
• Experience in developing GIS web-based applications is required
• Diagnose and troubleshoot problems with existing Web applications and sites
• Migrate existing thick client applications to Web applications
• Install and configure HTTP servers and associated operating systems, and establish appropriate server directory trees
• Thorough understanding of application development methodologies
• Comprehensive experience with structuring, developing, and implementing interactive corporate Web sites
• Knowledge of database development, including SQL Server 2000 and above, Oracle 9i and above, ADO and ADO.Net
• Demonstrated experience with ESRI products is preferred
• Ability to present ideas in business-friendly and user-friendly language
• Highly self motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Very strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Experience in public sector assignments preferred
• Primary skill/tool set includes:
  • Cartographic design and layout
  • Graphic design and layout
  • Web accessibility design
  • Knowledge of a wide variety of spatial data formats and the advantages/disadvantages of each with respect to a web environment
  • ESRI products (ArcServer, ArcMap and ArcIMS) 2 years experience
  • Java
  • SpatialDirect
  • ArcXML 2 years experience
  • XML 2 years experience
  • ASP.Net 2 years experience
  • ASP 4 years experience
  • VB.Net 4 years experience
  • VB6 4 years experience
  • ADO.Net 2 years experience
  • ADO 4 years experience
  • Visual Basic Script
  • JavaScript 2 years experience
  • J2EE
  • JSP
  • PHP
  • Structured Query Language 3 years experience
  • CSS and browser compatibility issues as design considerations
  • Excellent Written and verbal English language proficiency
  • Interpersonal and communication skills
• Secondary skill/tool set includes:
• ArcIMS set up and administration
• Load balance testing
• Microsoft IIS server configuration and deployment
• Knowledge/experience with other commercial and open source GIS software packages such as MapServer

Tier II Technical Support

The primary goal of the Technical Support department is to offer courteous service and high quality support to our clients. We make every effort to respond quickly to the needs of our clients and provide technically proficient support and resolve issues in a timely fashion.

Members of the Technical Support team must have the ability to work well with others, working with clients directly and working with other employees to provide support. As this support is offered both by phone and email, members of the team must have strong written and verbal communication skills. It is essential that team members build rapport, listen, question and elicit problem details from clients in order to effectively provide the appropriate support. With the complex and often frustrating nature of computer software-related issues, it is essential that team members present ideas and solutions in a user-friendly language and courteous, assuring tone.

While multiple clients seek support simultaneously having varying degrees of need, team members must additionally exhibit excellent time management skills.

Team Members must have proven analytical and problem-solving abilities, exhibiting a keen attention to detail. As required, individuals must have the ability to conduct research into various issues, collaborating with other team members to reach resolution.

In order to consistently delivery excellent support, team members are expected to evaluate resolved issues, analyzing and communicating trends within the department. Tests must be performed on proposed fixes and workarounds while post-resolution follow-ups must be made in order to confirm successful long-term resolution.

Job Description / Essential Functions

The Tier II Technical Support staff assists clients with more complex use of the SDS DREAMaps software suite, providing more involved support that may include custom implementations. The role of the Tier II Support Analyst is to ensure proper software, hardware and user operation to assist clients as they manage the workflow within their organization. In order to successfully fill this role, the individual must acquire a thorough knowledge of the DREAMaps suite and the various hardware and software used with and supported by the suite. A comprehensive understanding of maintenance, install and upgrade procedures, backup implementation and system configuration is required.

The Tier II Support Analyst is expected to provide prompt and courteous assistance both by phone and email, receiving and prioritizing support requests while documenting the needs and support provided. The Analyst is responsible for actively resolving client help requests by interpreting and troubleshooting complex issues associated with installing and using SDS software. By listening and questioning, the Analyst must be able to identify problems and offer quality technical responses, fixes and updates to solve the problems efficiently and effectively. Issue resolution may involve the creation of customized workaround procedures and/or the modification of these procedures.

Tier II Support individuals should exhibit a comprehensive, working knowledge of SDS software with experience in recognizing trends and solving known issues. A complete understanding of the install process and daily use functions is required.

Common Tasks:

• Answering client inquiries regarding software and hardware operation
• Observing system functions to ensure correct installation and operation
• Performing troubleshooting procedures to investigate problems and detect both software and user errors
• Creating and/or modifying customized programs, applications and workarounds to provide client-specific support
• Testing the feasibility and functionality of procedures and customized programs with workflow analysis
• Maintaining daily documentation of client communication, issues noted, actions taken and resolution achieved
• Communicating trends and common issues / resolutions with other technical support team members and managers

Required Knowledge / Skills

• Bachelor's degree in GIS/Geography or equivalent experience
• ESRI ArcMap, ArcCatalog, ArcSDE, Microsoft Office
• Python Scripts, 1 -2 years of SQL experience VB is a plus but is not required
• Send resumes to:
  Human Resources
  Smart Data Strategies, Inc.
  357 Riverside Drive, Suite 100
  Franklin, TN 37064
  OR
  fax to 615-794-5310, or email hr@sds-inc.com
  
  Print

Senior Project Manager - Transportation

Position Description:  Provide overall project management for the implementation of the DREAMaps software suite and customization of internal systems to state agencies with transportation/land management requirements.

Position Requirements:
Knowledge and experience in designing, development and implementation of enterprise-wide transportation systems with State agencies of custom software applications.  These solutions range from Document Management Systems, Property Acquisition, Encroachment/Utility Permitting, Property Management, Junkyard and Outdoor Advertising/Billboards.  These solutions include integration with legacy applications and departmental Geographic Information Systems.

Primary Responsibilities:

• Build project schedule and budget based on Contractual Requirements
• Business Liaison between client and SDS on project communications
• Monitor and report project milestones against plan
• Allocate resources required to meet contractual requirements
• Provide weekly updates to earnings/billings of resources on project
• Plan and coordinate project kickoff meetings
• Plan for appropriate level of on-site support for contractual requirements

Direct and manage project development from beginning to end.
Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop full-scale project plans and associated communications documents.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Estimate the resources and participants needed to achieve project goals.
Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
Set and continually manage project expectations with team members and other stakeholders.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Define project success criteria and disseminate them to involved parties throughout project life cycle.
Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.

Requirements:

PMP Certification Preferred but not required

• Experienced as project manager for large enterprise systems design/implementation
• Knowledgeable of Transportation systems and the business processes

 Strong familiarity with project management software, such as Microsoft Project
Familiar with programming languages.
Database and operating systems experience with SQL, Oracle, etc.
Solid working knowledge of current Internet technologies.
Demonstrated experience in personnel management.
Experience at working both independently and in a team-oriented, collaborative environment is essential.

• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

Strong written and oral communication skills.
Strong interpersonal skills.
Must be able to learn, understand, and apply new technologies.
Customer service skills an asset.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Tenacious.

Send resumes to:
Human Resources
Smart Data Strategies, Inc.
357 Riverside Drive, Suite 100
Franklin, TN 37064
OR
fax to 615-794-5310, or email hr@sds-inc.com


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Senior Developer/Programmer - Transportation

Experience in the development of enterprise land records systems used by the Department of Transportation and/or any Right of Way entity with systems involving the  following business processes:

• Property Acquisition
• Property Management
• Encroachment/Utility Permitting
• Outdoor signage/Billboards

Primary Responsibilities include:

• Develops and/or oversees plans for Enterprise Systems from project inception to conclusion
• Constructs data models and activity/process models as may be required to define system functions
• Analyzes functional business requirements and design specifications for developing programs
• Develops logical models, block diagrams and logic flow charts
• Translates detailed design into computer software
• Tests, debugs, and refines the computer software to produce the required product
• Prepares required documentation, including both program-level and user-level documentation
• Enhances software to reduce operating time and/or improve efficiency
• Coordinates closely with User Group and IT groups, as needed, to ensure proper development and implementation of program and system specifications
• Develops, in conjunction with functional users, system alternative solutions.
• Provides support for the creation, installation, testing, implementation, and ongoing maintenance of information systems
• Conducts and documents the results of special studies dealing with systems and/or business process issues
• Database experienced

Requirements include:

• Requires a minimum of 5 years experience
• Demonstrated Enterprise Land Records/Transportation Systems experience
• Demonstrated experience with ESRI products is preferred
• Experience in public and/or sector assignments
• Demonstrated experience in development of complex systems relating to numbers and types of application development projects involved, numbers and types of business functional areas involved, numbers and types of interorganizational/intraorganizational issues to be considered, and numbers and types of information technology components used
• Experience as a team leader on a major project
• Primary skill/tool set includes:
• ESRI products (Desktop, Server, Developer, and Mobile)
• Microsoft Studio .Net
• Oracle
• Microsoft SQL Server
• VB.NET
• ASP.NET
• ArcXML
• Structured Query Language
• Interpersonal and communication skills
• Written and verbal English language proficiency
• Secondary skill/tool set includes:
  • GPS and GPS accuracy standards
  • AML
  • Crystal Reports
  • Visual Source Safe
  • MS Access
  • MS Access Security Model
  • ODBC
  • Knowledge/experience with other commercial and open source GIS software packages such as PostGIS and PostgreSQL

Send resumes to:
Human Resources
Smart Data Strategies, Inc.
357 Riverside Drive, Suite 100
Franklin, TN 37064
OR
fax to 615-794-5310, or email hr@sds-inc.com

Print :: Back to Top

Smart Data Strategies is an EEOC and Affirmative Action employer.